VITA Certification Practice Test 2026 – All-in-One Guide to Master Volunteer Income Tax Assistance!

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1 / 400

What is an important aspect of ethical behavior for VITA volunteers?

Accepting tips for their services

Maintaining confidentiality of taxpayer information

Maintaining confidentiality of taxpayer information is a fundamental aspect of ethical behavior for VITA volunteers. This principle is crucial because volunteers are entrusted with sensitive personal and financial information that belongs to their clients. Ethical behavior demands that this information is protected to ensure the privacy and security of the taxpayers.

Upholding confidentiality not only fosters trust between the volunteer and the taxpayer but also aligns with federal regulations, such as the Internal Revenue Code Section 6103, which mandates that tax return information is confidential and should not be disclosed to unauthorized parties. By adhering to this ethical standard, VITA volunteers fulfill their duty to the community while safeguarding the integrity of the tax preparation process.

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Promoting their own tax preparation services

Distributing personal contacts of taxpayers

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